This page show the status of our Belnet Network and Services. The information is updated manually for now, so data is not live. To report incidents, please contact our Belnet Support at 02 790 33 00 or techsupport@belnet.be.
Due to a suspected power outage in the Liege Region, some non-redundant customers connected to LIECAM (Liege Campus) have lost their connectivity to the Belnet network. Our teams are going on site to manage the equipment when the power will be restored. Belnet customers can contact our Belnet Support at 02 790 33 00. We apologize for the inconvenience.
After a reboot and a reseat, we have a stable platform again! Situation stable from 03:00h onwards
As you might have read through our tickets and/or statuspage (https://status.belnet.be), we suffered a severe power outage this morning in our PoP at Liege Campus (LIECAM). While the power was restored quite quickly, our infrastructure remained with a hardware issue due to anomalies in the power delivery (sudden cut/spike). We have been working with our hardware vendor and integrator to solve this during the day, but after two physical interventions and several replacements, the situation is not yet fully restored. Therefore, we are forced to proceed to do a full chassis reboot, for which you might see some alerts and a small downtime (<15 minutes) for non-redundant connections. We will do the reboot now as our fieldteam has arrived on site. We apologize for the inconvenience this might cause.
Everything is back to normal. If you encounter any problems, please don't hesitate to contact us.
The power outage has been confirmed. Meanwhile, the alarms are clearing. We will keep you updated.
Hello We experienced a firewall-related issue that caused disruptions to some services. The issue has been resolved, and all services are operating normally. If you encounter any remaining problems, please contact our support team. We apologize for any inconvenience caused. Best regards Belnet Support