This page shows the status of our Belnet Network and Services. Currently these are updated manually.
To report incidents, please contact our Belnet Service Desk at 02 790 33 00 or servicedesk@belnet.be.

All systems are operational

Events

4th May 2021

Belnet network under DDoS-attack

Due to a DDoS-attack some Belnet customers are experiencing connectivity problems. Our teams are working hard to mitigate the attacks and to restore connectivity. Belnet customers can contact our Service Desk at 02 790 33 00. We apologize for the inconvenience.

The situation is under control.

Belnet has continued to make arrangements to put in place protection mechanisms and escalation paths to protect its customers against future attacks. A longer term solution has also been initiated. We have been treating the last side effects of the attack in close consultation with individual customers. We are continuing our efforts tonight to advance on the longer term solution. After this is in place, we will remove the current short term measures and close the incident. We will keep you posted by means of this status page.

The situation remains stable. However, we remain vigilant to counter any new attempts. Remainder incidents are being treated in close collaboration with the impacted customers with the necessary priority. Belnet customers can contact our Service Desk at 02 790 33 00. We apologize for the inconvenience.

Since yesterday evening (04/05 17:00), the situation has been stabilised but we remain vigilant for potential new attacks.

Our teams have successfully implemented several mitigation rules. The effect of the attack seems to be diminishing. We are constantly monitoring our network to counter any new attempts. Belnet customers can contact our Service Desk at 02 790 33 00. We apologize for the inconvenience.

The attack is still in progress and takes place in successive waves. Our teams are working hard to mitigate them. We are constantly monitoring our network to counter any new attempts. We apologize for the inconvenience and thank you for your patience.

Our teams are still working hard to mitigate the attack and to normalize the situation. We apologise for all inconveniences and thank you for your patience.

Our teams are still working to stabilise the situation and to build alternate paths for the traffic. We apologise for the inconvenience and thank you for your patience.

24th April 2021

Fiber cut between Hasselt & Geel

Due to a fiber cut between Hasselt and Geel, some optical services of our customers are down. Our teams are going on site. Belnet customers can contact our Service Desk at 02 790 33 00. We apologize for the inconvenience.

19th April 2021

17th April 2021

Power outage Louvain-La-Neuve

An electrical maintenance was planned today but the impact observed was greater than expected. The issue is solved now but feel free to contact Service Desk at 02 790 33 00 if you still have a problem.