This page shows the status of our Belnet Network and Services. Currently these are updated manually.
To report incidents, please contact our Belnet Service Desk at 02 790 33 00 or servicedesk@belnet.be.

Issues with our services Thursday 23rd November 2023 06:47:00

We are currently experiencing issues with our services. Our teams are working hard to solve the matter as quickly as possible. This page will be updated as soon as we have more information. Due to this incident receiving emails from outside no longer works. Belnet customers can contact our Service Desk at 02 790 33 00. Thank you for your patience.

Please note that after troubleshooting the issue a new action has been taken and the problem seems solved. We are now back in the situation as before the incident (no workaround anymore). Root cause analysis is still in progress. In case you are still experiencing issues please contact our Service Desk at 02 790 33 00.

Posted 5 months ago by itsm

Please note that a temporary workaround has been implemented and our services are again operational, the root cause is not known yet, this will be investigated soon. In case you are still experiencing issues please contact our Service Desk at 02 790 33 00. We apologise for the inconvenience.

Posted 5 months ago by itsm

Kindly note that our teams and vendor are currently still busy with the implementation of a workaround. We apologise for the inconvenience. No ETR known yet.

Posted 5 months ago by itsm

Our teams are currently working on the implementation of a workaround, no ETR at the moment

Posted 5 months ago by itsm

Our teams are still busy troubleshooting the issue and identifying the root cause, thanks for your patience

Posted 5 months ago by itsm