This page shows the status of our Belnet Network and Services. Currently these are updated manually.
To report incidents, please contact our Belnet Support at 02 790 33 00 or techsupport@belnet.be.

Fiber cut between our PoP HASDIE and PoP LEUGAS Wednesday 16th October 2019 08:28:00

We actually have a fiber cut between PoP HASDIE (Hasselt) and PoP LEUGAS (Leuven). Our teams are working on the issue to fix it as soon as possible. Belnet customers can contact our Service Desk at 02 790 33 00. We apologize for the inconvenience.

All alarms are cleared in our monitoring system and from Belnet side incident is now resolved. Please contact our Service Desk at 02 790 33 00 in case you should still experience any problems.

Posted 5 years ago by itsm

The fiber is repaired and the impacted services are again operational.

Posted 5 years ago by itsm

Works to repair fiber are in progress. As a first estimation it should be finished around 18h00.

Posted 5 years ago by itsm

The location of the fiber cut is known but is not easily accessible (middenberm on the autoway). It will take sometimes to repair the fiber and we do not have an ETR for the moment.

Posted 5 years ago by itsm