Network issue in POP Louvain-La-Neuve Sunday 7th March 2021 11:18:00

We are currently experiencing a technical issue on our network which affect connectivity for some of our customers. Our teams are working hard to restore connectivity. Belnet customers can contact our Service Desk at 02 790 33 00. We apologize for the inconvenience.

Everything is now fully working.

Posted 4 years ago by itsm

All services are restored. Our teams are now checking that everything is back to normal.

Posted 4 years ago by itsm

Case has been escalated to the higher level of our supplier. Our teams are still busy with the experts from supplier to solve the issue.

Posted 4 years ago by itsm

Our teams are still busy to fix the issue.

Posted 4 years ago by itsm

Estimated time to repair around 15:30.

Posted 4 years ago by itsm

Our team are going on site to replace the faulty hardware.

Posted 4 years ago by itsm

The faulty hardware has been identified. The case has been escalated to our supplier.

Posted 4 years ago by itsm